IT Department https://www.demo.uptoot.co.za/ 2026-05-10T03:16:01+00:00 https://www.demo.uptoot.co.za/ https://www.demo.uptoot.co.za/lib/exe/fetch.php?media=logo.png text/html 2024-04-28T18:46:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=access_my_email_account&rev=1714329993&do=diff --- LorraineIT 2024/04/28 20:30 How to Access your Outlook Desktop App Introduction Access your emails from the Outlook Desktop App on your PC. ---------- How to Access your Outlook Web App Introduction Access your emails from any PC that has an internet connection. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=access_my_online_portal&rev=1712483689&do=diff Explain how to get to portal.office.com text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=access_my_web_portal&rev=1712483689&do=diff Accessing the web portal text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=add_your_mail_signature&rev=1712483689&do=diff A guide on how to add your mail signature to Web Outlook as well as your local Outlook account. text/html 2024-04-22T19:22:06+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=adding_a_mail_signature&rev=1713813726&do=diff Add a mail signature Introduction This guide will help you to add your email signature to your mailbox. View the step-by-step guide here. ---------- 1. Outlook on the Web Description: The Outlook Web App allows you to access your emails from any PC with an internet connection. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=calendar&rev=1712483689&do=diff Add Calendar Wiki here text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=cctv_footage_request&rev=1712483689&do=diff Detailed piece of how to go about submitting a CCTV request for footage How to complete the form accurately Take note of loadshedding Note that depending on multiple factors the footage can take up to 48-hours (work days) to find Explain the procedure of what happens once a footage request has been received by IT text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=cctv_policy&rev=1712483689&do=diff --- LorraineIT 2024/03/28 23:10 NOTE: This policy has been written exclusively for Lorraine Primary School. The information contained herein is copyrighted and may not be used elsewhere without prior written consent from the author. ---------- CCTV Policy text/html 2024-04-15T09:06:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=character_shortcuts&rev=1713172014&do=diff This page shares character shortcuts é = alt + 130 text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=distibution_lists&rev=1712483689&do=diff --- LorraineIT 2024/03/28 21:12 Distribution lists ---------- What is a distribution list? It's a list of multiple email recipients that are grouped to create a single recipient by using an Alias Address. Why do we use it? To simplify the way, we send bulk emails by eliminating the need to add multiple recipients’ email addresses to a single email. text/html 2024-04-17T10:30:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=e-safety&rev=1713349856&do=diff --- LorraineIT 2024/04/16 11:40 Safety Tips for Employees Introduction As a staff, you are responsible for protecting critical school information and ensuring safe online practices when browsing online. Here is a comprehensive safety guide to help you keep informed. text/html 2024-04-28T19:03:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=email_address&rev=1714331021&do=diff --- LorraineIT 2024/03/29 19:49 Email Introduction An email address is allocated to each staff member upon their employment at Lorraine Primary School. This address will remain usable for the duration of your employment. Staff members are only to use it for school-related activities, messages and communication. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=email_policy&rev=1712483689&do=diff NOTE: This policy has been written exclusively for Lorraine Primary School. The information contained herein is copyrighted and may not be used elsewhere without prior written consent from the author. ---------- Email Policy text/html 2024-04-21T21:06:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=faq_s&rev=1713733572&do=diff --- LorraineIT 2024/04/01 22:43 Frequently Asked Questions Introduction Here you will find answers to the questions you have. If you do not find an answer here and believe it should be added, please send a detailed email with your request to <it@lorraineschool.co.za>. ---------- text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=help_desk&rev=1712483689&do=diff --- LorraineIT 2024/04/01 22:43 This page is reserved for future use. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=home_drive_onedrive&rev=1712483689&do=diff This section explains the difference between Home Drive and OneDrive and how they are linked through the cloud. It explains what a Backup is and how you should store your files in the cloud for optimal security It gives you the sizes of both drives and their use cases. text/html 2024-04-28T18:59:53+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=home&rev=1714330793&do=diff <http://www.demo.uptoot.co.za> Lorraine Staff Introduction Welcome to the Lorraine Primary School IT Knowledge Base Wiki. This wiki allows staff to familiarise themselves with the school's ICT (Information and Communications Technology) layout. It aims to facilitate the understanding and proper use of ICT equipment by providing informative-, instructional- and self-help guides, along with policies that govern the use of the infrastructure. Depending on which device you are viewing this site … text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=how_to_scan_a_document&rev=1712483689&do=diff How to scan a document. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=install_office_365_on_my_device&rev=1712483689&do=diff Install O365 text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=install_office_365&rev=1712483689&do=diff Install office 365 on desktop and mobile text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=laptop_policy&rev=1712483689&do=diff Laptop Policy text/html 2024-04-07T11:28:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=mapped_network_drives&rev=1712489293&do=diff --- LorraineIT 2024/03/30 21:32 Mapped Network Drives Introduction Mapped Network Drives are Shared Folders on a server that allows users to share data, such as files, documents, videos and more, with other users on the network. Each user will have three drives mapped by default, namely text/html 2024-05-13T09:21:28+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=menu&rev=1715592088&do=diff Home Help desk Notifications Task tracker Getting started * Welcome package * Mapped network drives * Printing & scanning * Onedrive storage * Email address * New device manual * E-Safety * Snapplify * FAQ's ---------- Self-help guides * Access my web portal * Access my email account * Adding a mail signature * Setup a local email account * Setup email on my phone * Install Office 365 * Scanning a document * Submit work for print * Printing guide * R… text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=new_device_manual&rev=1712483689&do=diff --- LorraineIT 2024/04/04 21:44 New device manual text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=no_internet_wi-fi_connection&rev=1712483689&do=diff NO internet connection help How to perform a ipconfig Click on the tiny task text/html 2024-04-28T17:55:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=notifications&rev=1714326903&do=diff --- LorraineIT 2024/04/11 13:04 Notifications Introduction Here you will find direct feedback on the status of devices and services. NOTE: If you are experiencing difficulties or something isn't functioning as it should, please report it to the IT Department. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=onedrive_storage&rev=1712483689&do=diff --- LorraineIT 2024/04/01 22:44 This explains what OneDrive is. How much storage each user has? The laptop/computer is set to back up the Desktop and documents automatically Users must save their work to their Home Drive on their desktop. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=print_guide&rev=1712483689&do=diff A comprehensive guide detailing; How to print one-sided How to copy a page How to clear a paper jam How to fan paper How to notify IT of a jam/non-working machine How to print 2-sided How to print on A3 - where to get A3 paper How to print an A3/A4 fold booklet with a cover page text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=print_policy&rev=1712483689&do=diff Print policy text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=printing_guide&rev=1712483689&do=diff Printing guide * A3 to A4 fold * A4 to A5 fold * Back-to-back printing * Booklet creator * Print on cardstock * How to print to a specific tray * How to print to a specific paper * How to print sticker labels * How to staple * how to remove jams/explain that users must call for help if they are unsure (Zelda or IT manager) text/html 2024-04-28T17:56:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=printing_scanning&rev=1714326970&do=diff --- LorraineIT 2024/04/01 22:44 Printing & Scanning Printing Spools What is a printing spool? A print spooler is a type of software used to manage the printing process on computers. It allows multiple users to send print jobs to a printer and stores these jobs in an area called a text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=private_policy&rev=1712483689&do=diff Private Policy text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=request_cctv_footage&rev=1712483689&do=diff Procedure of how to request footage List what is appropriate/legitimate requests How long does a request take? Depends on the complexity of the incident, typically within 48-hours The procedure of what happens when the footage has been requested and who gets notified etc. (transparency) text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=scanning_a_document&rev=1712483689&do=diff Scanning a document Explain document path Explain default document settings i.e. pdf, 600dpi, colour, single-sided. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=setting_up_my_email&rev=1712483689&do=diff Setting up my email text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=setup_a_local_email_account&rev=1712483689&do=diff Setup a local mailbox. text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=setup_email_on_my_phone&rev=1712483689&do=diff How to setup email on a phone - Andriod and IOS. text/html 2024-04-15T09:57:26+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=shortcuts_on_excel&rev=1713175046&do=diff --- LorraineIT 2024/04/15 11:10 Excel Shortcuts ---------- General Excel Shortcuts TITLE SHORTCUT Open a workbook CTRL + OCreate a new workbook CTRL + NSave a workbook CTRL + SSave As F12Print a workbook CTRL + POpen print preview CTRL + F2 text/html 2024-04-17T07:42:25+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=site_security.png&rev=1713339745&do=diff --- LorraineIT 2024/04/17 09:41 Secure Site Example: In Google Chrome, click on the menu icon in front of the web address. This will reveal the dropdown menu below where you can view the security certificate of the site. ---------- text/html 2024-04-22T09:37:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=snapplify&rev=1713778655&do=diff This page teaches users how to make use of the Snapplify app to acquire teaching resources, download books, assign books to learners and create a digital library. Teachers can create and sell worksheets and resources on the site. Snapplify Dashboard Sign in using your school credentials text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=submit_work_for_print&rev=1712483689&do=diff Submit work for print Download the physical form to complete Explain that print@lorraineschool.co.za can be used if the correct format has been sent. Give exact layout to send to Zelda. text/html 2024-04-28T17:57:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=task_tracker&rev=1714327034&do=diff --- LorraineIT 2024/04/07 13:34 Task Tracker 2024 Introduction The Task Tracker provides transparency on all planned developments within the IT Department. ---------- Term 1: * New aircon installation (Computer room) * VoIP telephone system final RFQ text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=terms_of_use&rev=1712483689&do=diff Terms of Use text/html 2024-05-12T19:29:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=welcome_package&rev=1715542163&do=diff --- LorraineIT 2024/04/01 22:44 Welcome Package Introduction A newly appointed staff member will receive a Welcome Package from the IT Department. This document is also made available inside their Home Drive (H:), and is included as part of their Welcome Email text/html 2024-04-07T09:54:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://www.demo.uptoot.co.za/doku.php?id=wi-fi_web_policy&rev=1712483689&do=diff Wi-Fi & Web Policy